Questions & Answers
Our dedicated and highly specialized team stands ready to serve you with all the technical assistance you may need to purchase and get the right roll forming equipment working functionally at your end. From product information to installation support, MTC will always provide personalized and prompt assistance for you.
Our registered office is located at 609 Jinzhang Highway, Zhangyan Town, Jinshan District of Shanghai, China. and our manufacturing facility is located at Luxi Rd, Huishan District, Wuxi City of Jiangsu Province.
Our president has been in business since 2000. The current company was original established in Wuxi of China in 2007, and moved to Shanghai in 2012..
All machines MTC design and built passed CE certificate for European markets and the electrical motors also have respective required standards for some regions or areas, like UL and CSA certificate for US and Canada.
Frankly all cold roll forming machines and insulated sandwich panel production lines are designed based on technical drawings of final products, which means if a client has a firm order or real needs of the machine, he or she definitely has a drawing.
We require 30% advance payment by bank transfer (or by cash if you want) to design the machine, and balance payment has to be made before shipping. Please contact us for details.
In China the standard industry electricity is 380V, so in order to make trial running test before shipping, all our machines are made to 380V, 50/60HZ and 3Phase standards, and in any case you have different electricity in your country, please make sure to prepare a transformer at your end. Capacity of the transformer shall be subject to the machine you order.
Our standard production time is normally 45-60 working days from the date the deposit is received, but sometimes clients may change minds on the technical drawings provided, and it shall take time to negotiate. And for some sophisticated equipment or heavy-gague machine, like a highway guardrail roll forming machine generally requires at least 60 working days, therefore the exact shipping date shall be confirmed before the designing of machines.
We load our equipment to 20ft OR 40ft containers (some equipment may require special container) with nude packing. Some auxiliary equipment are put in a plywood case and loaded in LCL.
Yes, we will send technicians or engineers to buyer’s end if requested for the installation, commissioning and training service as soon as equipment has arrived. Before our technicians or engineers arrive at your place, please make sure to make raw materials ready, flooring base ready, electricity ready, hydraulic oil ready and your own operators ready.
Users have to regularly fill lubricant oil to chains of chainwheel, bearings, speed reducer, and cutter tracks etc. The forming rollers should be kept clean.